AMS Clinician Spotlight – Creating Extraordinary Experiences, Every Day
It is so professionally rewarding to receive such glowing reports and kudos about our Clinicians! We will highlight some of them here: Anthony, RN “I am writing to tell you about the most wonderful experience we had with Anthony yesterday. Anthony made a wonderful rapport with this patient from the beginning of the day. I went into the patient’s room mid-morning and they were absolutely beaming and telling me how Anthony helped them build a pillow fort. I saw in the corner of the room a sheet tied to an IV pole, a chair, and a suitcase. The patient had blankets and pillows lining the floor. They told me how nice it was that they had a safe and quiet space that was all theirs. He was amazing with all of our patients and fit right in with the team.” He would be a huge asset to any unit! Janice, CNA I wanted to share a positive thought regarding one of our agency sitters, Janice. Janice was assigned to be with ED 6 yesterday who is one of our nonverbal autistic boys. This young man can be a challenge, as he does not know limits or his body mass and is difficult to redirect without security. Janice, never once, showed frustration. She spent 12 hours with him yesterday, 12 caring and compassionate hours. She continued to advocate for him as well as his mother who spent much of the day trying to soothe her son. It was such a delight to watch her. I wanted to share this with you as we often hear the negative and not always the positive. Janice made our day more manageable due to being his companion. Thank you” Survival, RN “There was a recent event caught by a Nurse on U46 (Amazing catch, Survival!) where a Swisslog Medication Packet contained the incorrect amount of medication. There should have been 10mg in the packet, but there was actually 40mg. This could have led to a serious safety event. An important point for nurses to be aware of is that these Swisslog packets should NEVER contain more than one tablet or capsule. If the patient’s dose requires more than one tablet, the Pharmacy will send multiple packets. The presence of more than one tablet in a packet ALWAYS represents an error.”
An Important Announcement
Dear Nursing Colleagues, I trust you are staying well during these unprecedented times. COVID has certainly had an influence on our profession in many ways. This past year has been full of change and uncertainty; however, the constant is the dedication and commitment to caring for our patients and each other. I would like to thank you for your loyalty to our organization. Twenty years ago, I was one of the original founders of Chesapeake Medical Staffing. I was an agency nurse just like you and I knew then that agency nurses were a critical part of the healthcare delivery system. Knowing that continuous improvement is imperative for the highest quality patient care, we set out to hire only the highest quality clinicians to deliver that caliber of care. Over the years, we have earned a reputation of being a quality organization only hiring the very best talent. We were the first agency in Maryland to earn the Joint Commission’s gold seal of quality as a health staffing firm. Our passion to deliver extraordinary experiences for healthcare professionals and the facilities we serve has been at the heart of our ethos and mission since day one. In 2018, we became part of the American Medical Staffing network, which remains an industry leader, proactively anticipating change and implementing staffing solutions. And so, it is with great anticipation and excitement that we are announcing a new partnership. In May 2021, we initiated the merger of FlexRN Nurse Staffing Agency into our staffing network family. FlexRN is a nurse staffing company with incredibly similar origins as it was also established 20 years ago by a nurse. Over the last two decades, FlexRN has grown into a premier provider of healthcare personnel, focused on providing staffing services coast-to-coast in a range of specialties. “We have known and respected the [Chesapeake Medical Staffing] team for many years,” said Diana Wylie, former President and Chief Nursing Officer for FlexRN. “We share a common passion for taking care of our clients and our nurses and I am enthusiastic about the future of our new entity.” Our partnership will strengthen our ability to provide a broad range of service models, much expanded geographical access, and increased investment in talent engagement and retention. “Combining the FlexRN business with our existing [Chesapeake Medical Staffing] business will expand the scope and diversity of our staffing solutions to satisfy the needs of a broader range of clients.” American Medical Staffing President, Missy Blankenship This decision to partner with another amazing staffing company was done with all our nurses in mind so that we can offer the best-in-class service and enhancements that we feel all of you deserve. In celebration of our award-winning, Joint Commission-certified, staffing companies coming together we will be creating additional articles, content, and opportunities to meet our merged teams. Throughout this transition, if you have additional questions, we are here to assist you. Don’t hesitate to so please call or email us with your questions. Change and growth are inevitable. As we continue to face the challenges ahead, I ask each of you to be kind to yourself, and one another. “Constant kindness can accomplish much. As the sun makes ice melt, kindness causes misunderstanding, mistrust, and hostility to evaporate.” Albert Schweitzer Respectfully yours, Terri